University of Aveiro – Aveiro, Portugal
The service has offered activities such as lectures, workshops, seminars for students, faculty and non-teaching staff while also improving digital accessibility. In addition to these activities, the service also implements measures to counter exclusionary and discriminatory practices aimed at their equity group members by offering recommendations and guidelines.
The service implements innovative practices as well. For example, they contributed to the creation of digital software (repository) which allows users to access converted documents in accessible format. The software was created in partnership with nine other nationwide institutions and all users with sight and motor difficulties can access it via authentication.
Service activities proved to have the most impact are welcome sessions and programs for students (presentation of library spaces and providing support for using them), providing support in accessing academic and scientific information, as well as promoting good practices through webinars for the entire academic community.

University of Aveiro Libraries - Support Service for Users with Disabilities
Aveiro, Portugal
IDEA-net: Expanding the network of Inclusion, Diversity, Equity and Access (IDEA) practitioners in higher education through institutional capacity building
Project ref: 2022-1-NL01-KA220-HED-000089789

This project has been funded with support from the European Commission. This website reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.